Resyncing lets you pull through student changes from your MIS after the initial setup, one year group at a time. Follow the steps below to check for validation issues and choose which students to sync:

• Access Settings
  • Click the settings cog in the top right-hand corner of the screen.
• Navigate to MIS
  • From the settings menu, select MIS.
  • This will take you to the sync log where you’ll see recent syncs.
• Review the Tabs
  • Validation Errors – Lists students who failed validation (e.g. missing email, incorrect NC Year).
  • Year Groups – Shows students who passed validation and are ready to be synced.
• Sync Students by Year Group
  • If students passed validation, click into each year group one at a time.
  • For each year, you'll see three categories: New, Existing, and Synced.
• Select Students to Sync
  • In the New, Existing and Synced tabs, tick the checkbox next to the students you want to sync.
  • Click Sync Selected.
  • Large numbers of new students may take a few minutes to sync.
  • Repeat this process for each year group.

Please note: If you reuse student email addresses from previous years, it could cause conflicts or data crossover.

For details on handling student leavers, refer to the linked guides (MIS Data and Leavers & How to Remove students from your Centre).